Softenger Guwahati Recruitment 2020: System Administrator, Wintel

Softenger Guwahati Recruitment 2020: Softenger is an ISO 27001:2013 and ISO 9001:2015 Certified and EICC compliant IT Service Provider with a presence in India, Singapore, and Malaysia. Softenger currently released advertisement for recruitment System Administrator, Wintel at Guwahati.


Recruitment Authority Softenger Guwahati
Mode of Apply Online
Last Date N/A (Apply as soon as possible)


Softenger Guwahati Recruitment 2020 Details:

Name of Post: System Administrator, Wintel

Experience Required: 0.5-1 yrs,
Job Location: Guwahati

Job Code : IBM_IBM_03080_20_1
Advertisement Posted: 12 Oct 2020

Job Description– 

• Circle Operations (8×6) – On call/onsite support during off hrs, Patching activity after off. hrs
  o Hands & Feet onsite support for Server and Storage devices at Customer and IBM managed Data Centers (23 PAN India Circle Locations)
  o Provide hands & feet support required for backup operations
  o Local Servers Administration
  o OS Support of all servers at site.
  o Patching of Local Servers.
  o Backup & Restoration operations
  o Upgrade of OS
  o Asset register management of local servers
  o Managing files of users in shared folders by daily backups of servers
  o Restoration of missed files from the file server as per the user requirement
  o Management of security logs in servers as per retention requirement.
  o PSM: Media handling Movement to & from fire safe / external site/ register management
  o Escorting external Support engineer for hard trouble shooting / replacement /Installation
  o Asset management / SHC /MEF/CEP
  o Network server’s OS & Patch management governance as no access given to IBM / Contract resources.
  o Vulnerability closure on local servers
  o Build of local servers by following Global Build Process.

• UPSS Service (24×7)
  o Backup / ETOC / escorting support team visit for hardware installation / Hardware ticket
  o Media handling Movement to & from fire safe / external site/ register management
  o Monitoring of PAN India Circle tickets and taking action on alerts
  o Taking follow up with circles for closures within SLA

• Network Server Management (8×6) – On call/onsite support during off hrs., Patching activity after off hrs.
  o Security Management for all Servers (including SOC Monitoring)
  o Antivirus and Vulnerability Assessment and Patch Management as per Network Server Sow
  o Penetration testing as per Network Server Sow
  o Server Hardening Process testing as per Network Server Sow
  o Ongoing Server Operations support includes the below scope.

• OS Management
• Monitoring of servers using Tivoli Monitoring tool and server operation.
• Patch management and validation as per agreed Security policy.
• Backup and Restoration would be done for as is data as per the following:
• Service Partner shall carry out a due diligence on the servers, to determine availability of infrastructure for back up and restoration and shall submit a report to the Customer. Customer shall be responsible for providing any additional infrastructure required for the said services.
• One-time asset tagging for servers excluding applications residing on these servers.
• One Time Supply and implementation of monitoring software.
• Software licenses procured, to provide support for existing live servers as per Sow
• Hardware Support for limited servers.
• Build process completion for Network Server prior to Sysreg registration.

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Official Website: https://www.softenger.com