IBPS Clerk CSA Recruitment 2026 - CRP CSA XV Notification
Institute of Banking Personnel Selection (IBPS) has released a job advertisement for recruitment 11403 Clerical posts of Customer Service Associates (CSA) vacancy through the Common Recruitment Process (CRP CSA XVI). Interested and eligible candidates may apply online on official IBPS website www.ibps.in. The CRP CSA XVI online examination is tentatively scheduled in October, 2026 and December, 2026.
| Recruitment Authority | Institute of Banking Personnel Selection (IBPS) |
| Advertise No. | — |
| Application Process | Online |
| Last Date | 21 August 2026 |
IBPS Clerk CSA Recruitment Details
Name of Examination: IBPS CRP Customer Service Associate (CSA) – XVI
Name of Post: Customer Service Associate (CSA)
No of Posts: 11403 posts
State-wise vacancy:
• Andaman and Nicobar Islands: 18
• Andhra Pradesh: 186
• Arunachal Pradesh: 45
• Assam: 349
• Bihar: 491
• Chandigarh: 20
• Chhattisgarh: 265
• Dadra and Nagar Haveli/ Daman & Diu: 18
• Delhi: 415
• Goa: 61
• Gujarat: 698
• Haryana: 196
• Himachal Pradesh: 97
• Jammu and Kashmir: 67
• Jharkhand: 182
• Karnataka: 1414
• Kerala: 108
• Ladakh: 6
• Lakshadweep: 11
• Madhya Pradesh: 570
• Maharashtra: 1051
• Manipur: 42
• Meghalaya: 22
• Mizoram: 17
• Nagaland: 31
• Odisha: 337
• Puducherry: 26
• Punjab: 481
• Rajasthan: 392
• Sikkim: 28
• Tamil Nadu: 675
• Telangana: 191
• Tripura: 64
• Uttar Pradesh: 1731
• Uttarakhand: 145
• West Bengal: 946
Pay: ₹ 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480
IBPS CSA Vacancy in Assam
Total Posts: 349 posts
Bank-wise vacancy:
• Bank of Baroda: 36
• Punjab National Bank: 102
• Canara Bank: 55
• Union Bank of India: NR
• Bank of India: 0
• Indian Bank: 40
• Central Bank of India: 54
• Indian Overseas Bank: 8
• Indian Overseas Bank: 8
• UCO Bank: 12
• Bank of Maharashtra: 2
• Punjab & Sind Bank: 30
• Punjab & Sind Bank: 30
Eligibility Criteria of IBPS Clerk CSA Recruitment
Age Limit: Candidates age should be between 20 years to 28 years as on 1st August 2026. candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006 (both dates inclusive).
Age Relaxation:
• Scheduled Caste/ Scheduled Tribe: 5 years
• Other Backward Classes (Non-Creamy Layer): 3 years
• Persons With Disabilities: 10 years
Age Relaxation:
• Scheduled Caste/ Scheduled Tribe: 5 years
• Other Backward Classes (Non-Creamy Layer): 3 years
• Persons With Disabilities: 10 years
Educational Qualification: A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India or any equivalent qualification recognized as such by the Central Government. The candidate must possess valid Mark-sheet / Degree Certificate that he/ she is a graduate on the day he / she registers and indicate the percentage of marks obtained in Graduation while registering online.
Computer Literacy: Operating and working knowledge in computer systems is mandatory i.e. candidates should have Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
Proficiency in the Official Language of the State/ UT: The candidates applying for vacancies of a particular State/UT, should be proficient in (reading, writing, speaking and understanding) the specified / opted local language of that State/UT .
Computer Literacy: Operating and working knowledge in computer systems is mandatory i.e. candidates should have Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
Proficiency in the Official Language of the State/ UT: The candidates applying for vacancies of a particular State/UT, should be proficient in (reading, writing, speaking and understanding) the specified / opted local language of that State/UT .
Application Fee of IBPS CSA Vacancy
• SC/ST/PWBD/EXSM: Rs. 175/- (inclusive of GST)
• Others: Rs. 850 /- (inclusive of GST)
• Payment mode: Online (Debit Cards (RuPay/Visa/MasterCard/Maestro), Credit Cards, Internet Banking, IMPS, Cash Cards/ Mobile Wallets)
IBPS CSA Syllabus 206
Preliminary Examination
Candidates have to qualify in each of the three tests by securing cut-off marks to be decided by IBPS. Adequate number of candidates in each category as decided by IBPS depending upon requirements will be shortlisted for Online Main examination.
| Subjects | No. of Questions | Maximum Marks | Time allotted |
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Main Examination
| Subjects | No. of Questions | Maximum Marks | Time allotted |
| General/ Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability & Computer Aptitude | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
| Total | 155 | 200 | 125 minutes |
Medium of Test: English, Hindi and Assamese
How to Apply for IBPS Clerk CSA Recruitment 2026
Prospective candidates will have to apply online on official IBPS website www.ibps.in after carefully reading the notification regarding the process of examinations and provisional allotment, eligibility criteria, online registration processes, payment of prescribed application fee/ intimation charges, pattern of examination, issuance of call letters etc. and ensure that they fulfil the stipulated criteria and follow the prescribed processes.
Important Dates of IBPS Clerk CSA Vacancy
• Starting Date for Apply Online: 1st August 2026
• Last Date to Apply Online: 21st August 2026
• Date for Prelims Exam: 10th and 11th October 2026
• Date for Mains Exam: 27th December 2026
• Provisional Allotment: March 2027
• Last Date to Apply Online: 21st August 2026
• Date for Prelims Exam: 10th and 11th October 2026
• Date for Mains Exam: 27th December 2026
• Provisional Allotment: March 2027

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